Security & data handling

This page answers what careful buyers ask before they trust a vendor with shipment data. Where a control is still in progress, we say so plainly.

Where your data lives

Data is stored with reputable cloud infrastructure providers. [CLIENT: name region/provider once finalized.]

Encryption

Encrypted in transit (TLS) and at rest. [CLIENT: confirm specifics.]

We don’t train on your data

Your shipments, clients, and rates are never used to train shared or third-party models.

Access & audit

Role-based access controls, least-privilege defaults, and a full audit trail of every action Captain performs.

Human-in-the-loop

Client-facing actions require your team’s approval before they execute.

Data processing agreement

A DPA and current subprocessor list are available on request. [CLIENT: attach once ready.]

For security questions, our DPA, or our subprocessor list, see my contact card.